by Hiya Digital | Sep 11, 2026 | Business Operations
Customer Service Executive / Project Coordinator Jobs in Mumbai at Hiya Digital Private Limited
Join Our Team as a Customer Service Executive / Project Coordinator
Hiya Digital Private Limited is hiring a skilled and customer-focused
Customer Service Executive / Project Coordinator based in Mumbai.
This role is ideal for professionals experienced in client communication, customer support, project coordination, and digital service management.
You will act as the primary point of contact for clients and coordinate internal teams to ensure the smooth, timely delivery of web hosting, website development, and digital marketing services.
Location: Chembur, Mumbai, Maharashtra
Job Type: Full-Time
Experience Required: 2+ Years
About Hiya Digital Private Limited
Hiya Digital Private Limited is a leading web solutions and digital services company specializing in domain registration, web hosting, email hosting, website design and development, digital marketing, and web security solutions.
We deliver reliable digital services and build strong, long-term relationships with our clients. Our culture promotes collaboration, learning, innovation, and professional growth.
Job Overview
We are looking for a highly motivated Customer Service Executive/Project Coordinator to manage client communications and coordinate the execution of internal projects.
This role combines customer support, project coordination, CRM management, and client relationship handling, making it ideal for candidates who are organized, proactive, and solution-oriented.
Key Responsibilities
Customer Service & Client Support
- Act as the primary point of contact for clients via phone, email, and chat
- Respond to customer queries quickly and professionally
- Provide accurate information on web hosting, domains, and website services
- Resolve client issues efficiently and ensure high customer satisfaction
- Maintain strong client relationships through proactive communication
- Collect and analyze customer feedback for service improvement
Client Relationship Management
- Ensure a seamless and positive client experience throughout the service lifecycle
- Build trust and transparency with clients through regular communication
- Identify client requirements and coordinate with internal teams
- Support client retention and satisfaction initiatives
Project Coordination & Management Support
- Assist in planning and executing web development and digital marketing projects
- Coordinate with developers, designers, SEO teams, and marketers
- Track project timelines, milestones, and deliverables
- Identify project risks and delays and escalate when necessary
- Provide regular updates to clients and stakeholders
- Maintain accurate project documentation and reports
Internal Team Coordination
- Collaborate with cross-functional teams for smooth project execution
- Ensure alignment between client expectations and deliverables
- Support workflow management and task tracking
Required Qualifications
Education
- Bachelor’s degree in Business Administration, Communication, Management, or related field
Experience
- Minimum 2+ years of experience in:
- Customer Service Executive role
- Client Support Executive role
- Project Coordinator role
- Client Relationship Management
- Experience in IT, SaaS, web hosting, or digital services is preferred
Required Skills
Communication & Client Handling
- Excellent verbal and written communication skills
- Strong interpersonal and active listening abilities
- Professional handling of client queries and concerns
Customer Service Excellence
- Strong problem-solving and conflict resolution skills
- Ability to manage multiple client requests efficiently
- Focus on delivering exceptional customer experience
Project Coordination Skills
- Understanding of basic project management principles
- Ability to manage tasks, timelines, and deliverables
- Experience with CRM and project tracking tools
Organizational & Analytical Skills
- Strong multitasking and time management abilities
- High attention to detail and accuracy
- Ability to prioritize in a fast-paced environment
Technical Skills
- Familiarity with CRM tools and project management software
- Basic understanding of web hosting and domain services
- Proficiency in MS Office or Google Workspace
Desired Candidate Profile
- Customer-focused and solution-oriented mindset
- Strong organizational and coordination skills
- Ability to handle multiple responsibilities simultaneously
- Positive attitude and strong teamwork skills
- Professional communication in all client interactions
- Willingness to learn and grow in a tech-driven environment
Why Join Hiya Digital Private Limited?
- Work in a fast-growing digital and web solutions company
- Exposure to web hosting, development, and digital marketing projects
- Collaborative and supportive work environment
- Career growth and skill development opportunities
- Hands-on experience in client servicing and project coordination
How to Apply
If you are a motivated professional with strong communication and coordination skills, we would love to hear from you.
Send your updated resume and cover letter to hr@hiya. digital
Subject Line:
Application for Customer Service Executive / Project Coordinator
Only shortlisted candidates will be contacted for further processes.
by Hiya Digital | Sep 11, 2026 | Digital Marketing
Social Media Marketing Job Description:
We seek a talented and experienced Social Media Marketing/Management (SMM) Executive to join our dynamic team. The ideal candidate will enhance our brand visibility, engagement, and online presence across various social media platforms.
Minimum required experience: 2+ Years
Key Responsibilities:
- Develop and implement SMO strategies to increase brand awareness, audience engagement, and lead generation.
- Manage and optimize social media profiles on Facebook, Twitter, LinkedIn, and Instagram.
- Create and curate compelling content for social media posts, ensuring alignment with brand voice and marketing goals.
- Monitor social media trends, analyze performance metrics, and provide insights for continuous improvement.
- Collaborate with the marketing team to integrate SMO with overall digital marketing campaigns.
- Stay updated on industry best practices and emerging trends in social media.
Job Requirements:
- Bachelor’s degree in marketing, communications, or a related field.
- Proven experience of 2+ years in social media optimization and management.
- In-depth knowledge of various social media platforms, their algorithms, and best practices.
- Strong analytical skills to interpret data and generate actionable insights.
- Excellent written and verbal communication skills.
- Creativity and a keen eye for visual design to create engaging social media content.
- Familiarity with social media advertising and campaign management.
- Ability to work independently and collaboratively in a fast-paced environment.
Desired Candidate Profile:
- Passion for digital marketing and a deep understanding of social media dynamics.
- Proactive and results-oriented mindset with a track record of successful SMO campaigns.
- Ability to adapt to evolving trends and implement innovative strategies.
- Strong organizational and multitasking skills to manage multiple social media profiles effectively.
- Team player with excellent interpersonal skills.
- Proficiency in using social media management tools and analytics platforms.
- Certifications in digital marketing or social media management will be an added advantage.
How to Apply:
Interested candidates are invited to submit resumes and a cover letter highlighting their relevant experience to [hr@hiya.digital]. Please include “SMO Executive Application—[Your Full Name]” in the subject line.
by Hiya Digital | Sep 11, 2026 | Digital Marketing
Job Description:
We seek an experienced and dynamic Online/Digital Marketing Executive to join our team. The ideal candidate will be crucial in developing and implementing digital marketing strategies, driving online traffic to our platforms, and optimizing our online presence.
Minimum required experience: 2+ Years
Key Responsibilities:
- Digital Marketing Strategy:
-
- Develop and execute comprehensive digital marketing strategies aligned with company goals.
- Utilize various online channels such as SEO, SEM, email marketing, and social media to drive brand awareness and customer acquisition.
- Content Marketing:
-
- Create and manage engaging and relevant content for various digital platforms.
- Collaborate with the content team to ensure consistency in messaging across different channels.
- Social Media Management:
-
- Develop and implement social media campaigns to increase brand visibility.
- Monitor and analyze social media performance, adjusting strategies as needed.
- SEO and SEM:
-
- Optimize website content and structure for search engines.
- Manage and optimize paid advertising campaigns for maximum ROI.
- Analytics and Reporting:
-
- Utilize analytics tools to track and analyze website traffic, user behaviour, and campaign performance.
- Provide regular reports and insights to the management team.
- Collaboration:
-
- Work closely with cross-functional teams to ensure cohesive and effective digital marketing campaigns, including design, development, and sales.
Job Requirements:
- Education:
-
- Bachelor’s degree in Marketing, Business, or a related field.
- Experience:
-
- Minimum of 2 years of proven experience in online/digital marketing.
- Demonstrable success in developing and implementing effective digital marketing strategies.
- Skills:
-
- Proficient in SEO/SEM, social media management, and email marketing.
- Strong analytical skills with the ability to interpret data and provide actionable insights.
- Excellent written and verbal communication skills.
- Technical Proficiency:
-
- Experience with digital marketing tools and platforms, including Google Analytics, AdWords, and social media management tools.
- Creativity:
-
- Ability to think creatively and strategically to develop innovative marketing campaigns.
Desired Candidate Profile:
- Proactive and self-motivated individual with a passion for digital marketing.
- Strong project management skills with the ability to prioritize and meet deadlines.
- Team player with excellent interpersonal and communication skills.
- Up-to-date with the latest trends and best practices in digital marketing.
How to Apply:
If you meet the above requirements and are excited about contributing to a dynamic and growing company, please submit your resume and a cover letter detailing your relevant experience to [hr@hiya.digital].
by Hiya Digital | Sep 11, 2026 | Design & Development
Full Stack Developer (Next.js) Jobs in Mumbai at Hiya Digital Private Limited
Join Our Team as a Full Stack Developer (Next.js)
Hiya Digital Private Limited is hiring a skilled and passionate Full Stack Developer (Next.js) in Mumbai. If you are experienced in building scalable web applications using modern technologies like Next.js, Node.js, JavaScript, and databases, this position is your opportunity to work on impactful digital products in a fast-growing tech company.
We are looking for a developer who can handle both frontend and backend development, deliver high-performance applications, and help build innovative web solutions for global clients.
Location: Chembur, Mumbai, Maharashtra
Employment Type: Full-Time
Experience Required: 2+ Years
About Hiya Digital Private Limited
Hiya Digital Private Limited is a leading digital solutions company specializing in:
- Domain Registration Services
- Web Hosting & Cloud Hosting Solutions
- Business Email Hosting
- Website Design & Development
- Digital Marketing Services
- Web Security & Maintenance
We empower businesses to build strong digital identities through technology-driven solutions. Our team thrives on innovation, collaboration, and continuous learning.
Why Join Hiya Digital?
- Work on modern full-stack web applications using Next.js and Node.js
- Build scalable solutions for real-world business problems
- Collaborative environment with designers, developers, and strategists
- Continuous learning and career growth opportunities
- Exposure to diverse international and enterprise-level projects
- Recognition for innovation, performance, and technical excellence
Full Stack Developer Job Overview
As a Full Stack Developer (Next.js), you will be responsible for designing, developing, and maintaining end-to-end web applications. You will work on both frontend UI development and backend system architecture, ensuring performance, scalability, and security.
You will collaborate closely with cross-functional teams to deliver high-quality digital experiences that meet client and business expectations.
Key Responsibilities
Frontend Development (Next.js & Modern UI)
- Develop responsive, fast, and user-friendly web interfaces using Next.js, React.js, HTML, CSS, and JavaScript
- Build reusable UI components and optimize frontend performance
- Ensure cross-browser compatibility and mobile responsiveness
- Implement modern UI/UX design principles for better user experience
- Optimize frontend applications for speed, SEO, and scalability
Backend Development (Server-Side Engineering)
- Design and develop secure and scalable backend systems
- Build and maintain RESTful APIs and server-side logic
- Work with technologies such as Node.js, Express, PHP, Python, or similar
- Integrate third-party APIs and external services
- Ensure backend security, performance, and reliability
Database Design & Management
- Design and manage relational and NoSQL databases
- Work with MySQL, PostgreSQL, and MongoDB
- Optimize queries for performance and scalability
- Maintain data integrity and security standards
Collaboration & Project Delivery
- Work closely with UI/UX designers, project managers, and developers
- Translate business requirements into technical solutions
- Participate in code reviews and technical discussions
- Deliver projects within deadlines while maintaining quality standards
- Communicate effectively with internal teams and clients
DevOps & Deployment (Plus Skill)
- Work with cloud platforms such as AWS or similar
- Understand containerization using Docker
- Experience with CI/CD pipelines and deployment processes is a plus
- Assist in server deployment, monitoring, and optimization
Debugging & Optimization
- Identify and resolve bugs, performance issues, and system errors
- Optimize applications for speed, scalability, and efficiency
- Maintain clean, reusable, and well-documented code
Required Qualifications
Education
- Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field
Experience
- Minimum 2+ years of experience in full-stack development
- Strong portfolio of web applications and development projects
Technical Skills Required
Frontend Skills
- Next.js (Mandatory)
- React.js (Preferred)
- HTML5, CSS3, JavaScript (ES6+)
- Responsive Web Design & UI Development
Backend Skills
- Node.js, Express.js
- PHP, Python, or similar backend technologies
- REST API development and integration
Database Skills
Version Control
DevOps & Tools (Preferred)
- AWS or cloud platforms
- Docker
- CI/CD pipelines
- Postman, VS Code, debugging tools
Ideal Candidate Profile
We are looking for a developer who:
- Is passionate about full-stack development and modern web technologies
- Writes clean, maintainable, and scalable code
- Has strong problem-solving and analytical skills
- Enjoys working in a collaborative team environment
- Can handle both frontend and backend challenges effectively
- Stays updated with latest trends in Next.js, React, and Node.js ecosystems
Benefits & Perks
- Work on cutting-edge Next.js full-stack applications
- Exposure to real-world enterprise projects
- Growth-oriented and supportive work environment
- Hands-on experience with modern tech stacks
- Opportunity to work with experienced developers and architects
- Recognition for innovation and performance
Apply for Full Stack Developer (Next.js) Jobs in Mumbai
If you are a passionate full stack developer ready to build scalable and high-performance web applications, we would love to hear from you.
How to Apply
Send your application to:
hr@hiya.digital
Include:
- Updated Resume
- Cover Letter highlighting relevant experience
- Portfolio / GitHub Profile
Subject Line:
Application for Full Stack Developer (Next.js)
Only shortlisted candidates will be contacted for further processes.
by Hiya Digital | Sep 11, 2026 | Digital Marketing
Content Writer & Editor Jobs in Mumbai at Hiya Digital Private Limited
Job Overview
Hiya Digital Private Limited is seeking a creative, detail-oriented, and tech-savvy Content Writer & Editor to join our growing team in Mumbai. This role is ideal for professionals who excel at creating compelling content while leveraging modern AI-powered content creation tools to improve productivity, research, content quality, and SEO performance.
As a content writer & editor, you will be responsible for developing, editing, optimizing, and managing content across multiple digital channels. You will work closely with marketing, design, and development teams to create engaging content that strengthens our brand presence, improves search engine rankings, and drives business growth.
Location: Mumbai, Maharashtra
Experience Required: 2+ Years
Key Responsibilities
Content Writing & Content Creation
- Create high-quality, original, and engaging content for websites, blogs, landing pages, knowledge bases, social media platforms, email campaigns, case studies, and marketing materials.
- Develop content that aligns with the company’s brand voice, business objectives, and target audience needs.
- Write compelling content that increases audience engagement, lead generation, and conversions.
AI-Assisted Content Development
- Utilize AI-powered content generation tools such as ChatGPT, Claude, Gemini, Jasper, Grammarly, and similar platforms to support content research, ideation, drafting, editing, and optimization.
- Create effective prompts and workflows to generate high-quality content efficiently.
- Review, fact-check, refine, and humanize AI-generated content to ensure accuracy, originality, relevance, and brand consistency.
- Stay updated with emerging AI content creation technologies and best practices.
Content Editing & Quality Assurance
- Edit and proofread content to ensure grammatical accuracy, readability, consistency, and adherence to editorial standards.
- Enhance content quality through structural improvements, content enrichment, and clarity optimization.
- Maintain high editorial standards across all digital content assets.
SEO Content Optimization
- Conduct keyword research and implement on-page SEO best practices.
- Optimize website content, blogs, and landing pages to improve search engine visibility and organic traffic.
- Collaborate with SEO and marketing teams to execute content strategies that support business goals.
- Monitor content performance and recommend optimization opportunities.
Research & Content Strategy
- Conduct in-depth research on industry trends, web technologies, hosting solutions, digital marketing, cybersecurity, and related topics.
- Analyze competitor content strategies and identify opportunities for content improvement.
- Contribute ideas for new content initiatives and campaigns.
Content Planning & Management
- Assist in creating and maintaining content calendars to ensure timely publication and consistency.
- Manage multiple content projects while meeting deadlines and quality expectations.
- Coordinate with stakeholders to align content deliverables with marketing objectives.
Cross-Functional Collaboration
- Work closely with marketing, design, development, and product teams to produce impactful content.
- Participate in brainstorming sessions and contribute creative ideas to support digital marketing initiatives.
Required Qualifications
Education
- Bachelor’s degree in English, journalism, communications, marketing, digital media, or a related field.
Experience
- Minimum of 2 years of professional experience in content writing, content editing, copywriting, technical writing, or digital content marketing.
- We prefer candidates with experience in technology, web hosting, SaaS, cloud services, web development, or digital solutions industries.
AI Content Creation Skills
- Hands-on experience using AI-powered content generation and editing tools.
- Strong understanding of AI-assisted content workflows, prompt engineering, content refinement, and quality control.
- Ability to evaluate, verify, and enhance AI-generated content while maintaining originality and credibility.
SEO Knowledge
- Strong understanding of SEO principles, keyword research, content optimization, internal linking, and search engine ranking factors.
- Experience creating SEO-friendly content that drives measurable organic growth.
Writing & Editing Skills
- Excellent writing, editing, proofreading, and storytelling abilities.
- Exceptional command of English grammar, spelling, punctuation, and style.
- Ability to adapt writing styles for different audiences, industries, and content formats.
Technical Skills
- Experience with Content Management Systems (CMS), particularly WordPress.
- Basic understanding of HTML, web publishing, and website content management.
- Familiarity with SEO, analytics, and content marketing tools is an advantage.
Desired Candidate Profile
We are looking for a content professional who combines creativity, editorial excellence, SEO expertise, and AI-driven productivity.
The ideal candidate should:
- Be passionate about content marketing, technology, web hosting, and digital innovation.
- Demonstrate strong critical thinking and research skills.
- Be comfortable working with AI-powered content creation tools while maintaining high editorial standards.
- Possess excellent organizational and time-management skills.
- Thrive in a collaborative, fast-paced environment.
- Consistently deliver accurate, engaging, and search-optimized content.
- Stay updated with evolving digital marketing, SEO, and AI content trends.
Why Join Hiya Digital Private Limited?
- Work with a forward-thinking technology company embracing AI-driven innovation.
- Gain hands-on experience with modern content marketing and AI-powered workflows.
- Collaborate with talented professionals across marketing, technology, and design teams.
- Enjoy opportunities for professional growth, learning, and career advancement.
- Contribute to impactful digital projects serving global audiences.
Apply for Content Writer & Editor Jobs in Mumbai
If you are a talented content writer & editor with experience in SEO, digital marketing, and AI-assisted content creation, we would love to hear from you.
To Apply: Please send your updated resume, cover letter, and portfolio showcasing your writing and editing work to hr@hiya.digital.
